We always aim to make sure you love our underwear, but if you do need to return your order, we’re happy to help.
For Neon Moon Products
We will gladly accept unworn items, with swing tags still attached, returned with all packaging within 30 days from date of purchase for a refund of the cost of goods. We cannot accept returns on worn items, knickers, or gift cards at this time.
For Sister Brand Products
Each Seller has their own policy but most will use our general returns information as above, see their individual shop pages or contact us to find out more!