Delivery

UK DELIVERY

For Standard UK Delivery please allow between 3 - 5 working days for your order to arrive.

Our UK carrier is Royal Mail.

Our standard delivery charge, for all UK Mainland addresses, is £3.95.

We offer free delivery on UK orders over £60.00.

INTERNATIONAL SHIPPING

For international shipping our charges are:

European Addresses - £10.00.

Rest of World - £15.00.

 We offer free delivery on international orders over £100.00.

 

Returns Process

Once you’ve checked our returns policy, follow the 3 steps below to return an item to us.

1 - EMAIL US

Email us at returns@neonmoon.co with your order number, to let us know the item is on it’s way back to us.

2 - PACK YOUR ITEM

Pop the item, with the packing slip and all original packing, into a jiffy bag or box.

Take the item to your nearest post office and send it to the address below. Make sure you get proof of postage!

3 - POP IT IN THE POST

Send all returns, with your packing slip, to:

Neon Moon Returns
PO Box 77852
London
SW19 9PS

If you’ve got any questions about returns just drop us a line at returns@neonmoon.co