For Standard UK Delivery please allow between 3 - 5 working days for your order to arrive.
Our UK carrier is Royal Mail.
Our standard delivery charge, for all UK Mainland addresses, is £3.95.
We offer free delivery on UK orders over £60.00.
For international shipping our charges are:
European Addresses - £10.00.
Rest of World - £15.00.
We offer free delivery on international orders over £100.00.
Once you’ve checked our returns policy, follow the 3 steps below to return an item to us.
1 - EMAIL US
Email us at firstname.lastname@example.org with your order number, to let us know the item is on it’s way back to us.
2 - PACK YOUR ITEM
Pop the item, with the packing slip and all original packing, into a jiffy bag or box.
Take the item to your nearest post office and send it to the address below. Make sure you get proof of postage!
3 - POP IT IN THE POST
Send all returns, with your packing slip, to:
Neon Moon Returns
PO Box 77852
If you’ve got any questions about returns just drop us a line at email@example.com